ABOUT BILLON FINANCIAL

Billon Financial Ltd (“Billon”) is a company incorporated in England and Wales with the registered number 10169337 whose registered office address is Craven House, 40-44 Uxbridge Road, Ground Floor, London, W5 2BS and business address is 131 Finsbury Pavement, London, EC2A 1NT. Billon Financial Ltd has been granted registration (reference number 900693) as a Small Electronic Money Institution (SEMI) from 19 January 2017, under the Electronic Money Regulations 2011 (EMRs).

PARTNERS:

BANK

LLOYDS BANK PLC

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imovo-mobile

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NOT AVAILABLE

MERCHANT

NOT AVAILABLE

CURRENCY:

SUPPORTED CURRENCIES:

BRITISH POUND STERLING

CURRENCY EXCHANGE RATE:

5.01

SERVICES

BASIC FUNCTIONALITY

MONEY MANAGEMENT

PAYMENTS

DATA MANAGEMENT

SETTINGS

COMMUNICATION

USEFUL DOCUMENTS

We are commited to give you clear terms of services and to protect and respect your privacy. You can check the relevant documents below.

Informacje dla osób dokonujących wpłat gotówkowych celem zakupu Pieniądza Elektronicznego w imieniu klientów Billon Solutions Sp. z o.o. Polityka prywatności

CUSTOMER COMPLAINT PROCESS

We want to provide you with the highest standard of customer support, this is why Billon’s Customer Care Team is to help you.

If you wish to make a complaint, please contact our Customer Care Team. You can contact us via our form.

We understand that there may be situations where our Customer Care Team does not meet your expectations. If you’re not satisfied with our final response provided within 35 business days, you can forward your concerns to the Financial Ombudsman Service.

Full process and Financial Ombudsman Service contact details are described here.

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